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Exploring the Future of Australian Retail in 2024 and Beyond

In the ever-evolving landscape of Australian retail, it can be difficult to predict what challenges and trends lay around the corner. To help retailers prepare for the year ahead, we’ll delve into the...

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The Rural Trader: What it Means to be a True Heart of the Community

The Rural Trader is a breath of fresh air, bringing new life into a restored 1930s general store in Nevertire, rural New South Wales. If you’ve never heard of Nevertire, you’ll be forgiven. The tiny...

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Longshore: Fine dining with a conscience

When I heard that Longshore were interested in doing an episode of Beyond The Pass, I got goosebumps. This is a fine dining restaurant, a recipient of a Chef’s Hat in their first year of operation, and...

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Introducing Lightspeed’s Hospitality Report 2024

Lightspeed’s Hospitality Insights and Dining Dynamics Report has revealed and analysed the upcoming trends, diner preferences, and the plans Australian bars, restaurants, and hotels have for 2024....

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Restaurant & Cafe Surcharges – Why Are They Added to Bills and Why It Matters

If you’ve visited a cafe or a restaurant in recent times, you’ll be no stranger to the concept of surcharges. They’re those small fees or percentages added onto your bill when it comes time to pay....

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Advantages and Disadvantages of Debt Financing

Access to capital is one of the biggest barriers businesses face when looking to implement growth strategies. That’s why it’s important to understand both the advantages and disadvantages of debt...

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How to Write An Attention-Grabbing Retail Business Plan

Get all the information you need to write an attention-grabbing retail business plan that sets you up for success in your new venture.

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Transforming Customer Engagement with Lightspeed and Podium

Podium is a tool that helps retailers get more reviews with automated SMS Google Review invitations. It’s a great tool to have when reviews are one of the most important indicators of whether your...

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How to Deal with Difficult Customers

Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer. They’re enough to leave you feeling worn down and fed up.  Whether you’re...

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8 Menu Trends for 2024: What are Venues Planning & What do Customers Want to...

When you’re running a hospitality business, it can be challenging to predict the next big thing or anticipate what trends other venues will implement to satisfy ever-changing customer desires.  To tap...

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